萬利嘉實業有限公司（以下簡稱「本公司」）保證銷售及代理的家庭電器機件完整及效能完善，並提供 全部產品 2 年保養服務。維修時請提供正式購買收據／換領單據，或本公司發出的保養確認 PDF（二選一）。建議保留清晰副本，方便核對。保用細則如下：
- 維修時請提供正式購買收據／換領單據，或本公司發出的保養確認 PDF（二選一）。建議保留清晰副本，方便核對。
- 如產品已過保養期，本公司將收取檢查費用，檢查費用不設退回。零件費將於 5 個工作天內報價，零件價格如有更改不設通知。
- 購買日起計保用期內，除機殼、損耗性零件(包括扇葉、網箍、內膽、上蓋等)及附件外，其它機件如有損壞或發生故障，經本公司技術員證實乃在正常使用情況下發生，本公司將提供免費修理及更換機件。經更換後之任何損壞零件/機件，將歸本公司所有。
- 如此保用證內所列之家庭電器(甲)曾經被非本公司技術員明顯地或非明顯地改裝、拆開、改換或修理; 或(乙)曾因錯誤操作、疏忽使用、穢物/昆蟲/水份滲入機內、意外事件、蟲蛀、天然災害而引致損壞; 或(丙)因不正常供電、電壓不正常導致電器操作失靈，本保用證將自動失效。
- 本產品不設上門檢查或維修，如需檢查或修理，客戶須負責將該家庭電器送往本公司的維修服務站，並於修妥後，於同一地點取回。一般維修時間為 5-10 個工作天。部份產品即日維修服務，詳情請各客戶服務中心查詢。
- 客戶需於維修完成後 3 個月內取回該產品，否則本公司將自行處理而不作通知。
- 除本公司保用證外，任何商號及人士發出之保用證，均不被本公司所認可。
- 如客戶要求代為安排運輸收件回本公司檢查及維修服務，須按區域收取運輸費，需時約 5 個工作天。離島區範圍暫不設收件服務。市區範圍 (香港區、九龍半島及新界區) 收費 $ 100 (來回兩程運輸)
- 產品保養適用於香港及澳門。全部產品由購買日起計兩年保養，以香港時間計算，購買日為第一日；最後有效日為兩周年前一日當日結束。2月29日購買的產品，最後有效日為兩年後2月28日當日結束。
- 如需購買損耗性零件(包括扇葉、網箍、內鍋、上蓋等)或附件，請先致電本公司客戶服務中心查詢存貨情況及報價。
- 本規範之中英文版本有差異時，應以中文版為準。
English
Many Profit Industrial Limited (hereinafter referred to as “the company”) to ensure the sales and agents of the home electrical appliances complete and effective, and provide 2-year warranty services for all products. When requesting repair, present either the original purchase receipt/redemption document or the warranty confirmation PDF issued by our company. Keep a clear copy for verification.
- When requesting repair, present either the original purchase receipt/redemption document or the warranty confirmation PDF issued by our company. Keep a clear copy for verification.
- Once the warranty period is over, checking fee will be charged. And the parts quotation will be given within 5 working days. MPL reserved rights to change the price without notice.
- For any defect which in our judgment is caused under normal use, MPL responsible for repairing or replacing parts excluding cabinet, consumptive parts (including fan blades, inner pots, lids…etc) and accessories, free of charge within the warranty period commencing from the date of purchase. Any defective part which has been replaced shall become our property.
- The warranty service shall automatically be void if(a) it has been explicitly or implicitly modified, opened, tempered with altered or repaired in any way by persons not authorized by MPL, or(b) it has been damaged through misuse, negligence, liquid ingress, accident, insects or natural calamities, or(c) it has become malfunctioned due to power interruption or abnormal voltage input.
- For service, the user will be responsible for the transportation of the product to and from our service center for repair. Repair lead time will be 5-7 working days.
- User should take back the product back within 3 months after it is repaired. Otherwise, MPL will not responsible for the lost or damage of product.
- Any warranty card other than this will not be recognized by MPL.
- Delivery charges should be paid by customer if the delivery of products for checking and repairing is requested. Delivery will take 5 working days (Outlying Islands not included). District areas (Hong Kong Island, Kowloon Peninsula and New Territories) Charges: HK$ 100- each time (deliver to / from maintenance centre)
- Warranty service applies in Hong Kong and Macau. All products have a two-year warranty starting on the purchase date, counted as day one in Hong Kong time. The last valid date is the day before the second anniversary, through the end of that day. For purchases on 29 February, it is 28 February two years later.
- Please contact our CS centre for quotation and check the stock status first if customer need to purchase parts.
- In case there is any inconsistency or conflict between the English version and the Chinese version of the terms, the Chinese version shall prevail.
